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Hardware Maintenance

Multi-OEM Support

Single-contract maintenance coverage for your entire mixed hardware estate — Dell, HP, Cisco, NetApp, IBM, and more — under one SLA, one invoice, and one point of contact.

20+
OEM vendors covered
70%
Typical saving vs OEM
190+
Countries covered
4h
Fastest SLA option
What we deliver

What’s included in Multi-OEM Support

🏢

Dell Technologies

PowerEdge servers, PowerStore, EqualLogic, Networking — full maintenance coverage across the Dell portfolio.

🖥️

HPE & HP

ProLiant, Synergy, Nimble, 3PAR, MSA, Aruba — comprehensive HP and HPE hardware and networking support.

🌐

Cisco Systems

Catalyst, Nexus, ASR, Firepower, and UCS — Cisco network and compute maintenance with certified engineers.

💾

NetApp & Pure Storage

FAS, AFF, ONTAP, and Pure FlashArray — storage platform support with spares and firmware expertise.

⚙️

IBM & Lenovo

IBM Power, System x, and Lenovo ThinkSystem servers — maintenance for IBM and Lenovo infrastructure at any scale.

📋

Unified Contract & Reporting

All vendors, all SLAs, all spares managed under a single contract. Monthly reporting across your entire estate.

Why IP Global

Why enterprises choose us

01

One contract, not ten

Replace multiple OEM support contracts with a single agreement. Less administration, lower cost, consistent SLA.

02

Vendor-neutral expertise

Our engineers are certified across all major OEMs. Mixed estates are our speciality — not an exception.

03

Post-EOSL coverage

We support hardware beyond OEM end-of-service-life. No forced upgrades — extend the life of assets that still work.

04

Global spares network

Spares positioned near your sites globally. Same SLA whether your hardware is in London or Lagos.

How it works

Simple. Unified. Global.

01

Estate audit

Share your full asset list across all vendors. We review and provide a consolidated quote.

02

Single contract

One maintenance agreement covering all vendors, all sites, all SLAs. OEM contracts cancelled on renewal.

03

Spares & coverage active

Spares positioned, engineers briefed, helpdesk configured. Coverage goes live from contract start date.

04

Ongoing support

Single helpdesk for all vendors. Monthly unified reporting on SLA performance across your entire estate.

Managing too many OEM support contracts?

Share your asset list and we’ll show you how much you save by consolidating to one multi-OEM contract.