Replace Your IT Vendor

Your current IT vendor
is costing you more
than you think.

Missed SLAs. Fragmented coverage. Zero visibility. If your IT vendor isn’t delivering, switching to IP Global is simpler, faster, and safer than you think — and 700+ enterprises already have.

700+
Enterprises Served
98%
SLA Adherence
2.4h
Avg Resolution
95%
Client Retention
Sound Familiar?

Signs your current IT vendor
is holding you back

These aren’t edge cases. They’re the reasons 700+ enterprises made the switch to IP Global.

⏱️

Missed SLAs — Every Time

Your vendor promises 4-hour response but regularly misses it. You spend more time chasing updates than running your business.

🌍

No Real Global Coverage

Your vendor covers a few markets well but falls apart in APAC, LATAM, or Africa. Every new country is a scramble to find someone local.

📊

Zero Visibility

Tickets disappear into a black hole. No real-time tracking, inconsistent reporting, and you’re always the last to know when something goes wrong.

💸

Costs Keep Climbing

The original contract looked good. Now there are overages, local surcharges, and extra fees for every market they didn’t originally cover properly.

🔄

Managing Multiple Vendors

You’re juggling 3–5 different IT vendors for different regions or services. The coordination overhead is costing you time, money, and sanity.

🔒

Security & Compliance Gaps

No background verification on engineers. No GDPR documentation. No chain-of-custody for asset disposal. One audit away from a serious problem.

Side by Side

IP Global vs Your Current Vendor

The numbers speak for themselves. Here’s what most enterprises discover when they compare properly.

Capability
Typical Vendor
IP Global ✓
Global Coverage
15–50 countries
190+ countries, 4,348 cities
Response Time
4–8 hours (best case)
10–15 minutes
Avg Resolution Time
8–24+ hours
2.4 hours
Engineer Verification
Often unverified
BGV-cleared, every engineer
GDPR Compliance
Varies by region
Certified & documented
Single Partner
Multiple vendors needed
One partner, all services
ITAD Documentation
Partial or none
Full chain-of-custody + certs
SLA Options
One-size-fits-all
4h / 8h / NBD — your choice
Proven Track Record
Claims without data
50,000+ cases, 98% SLA met
Why IP Global

Not just a vendor replacement.
An upgrade in every dimension.

01

We’ve Already Proved It at Scale

50,000+ support cases closed since 2016. Clients like Bridgestone (4,140 tickets), Mastercard (3,842 tickets), and Accenture (2,630 tickets) don’t stay for 7+ years by accident. 95% of clients who started with us are still with us.

02

Truly One Partner for Everything

End User Computing, IT Rollouts, Wireless Surveys, ITAD, Staff Augmentation, Data Center Migrations — all under one contract and one SLA. No more vendor juggling.

03

Speed That Actually Matters

10–15 minute response time. 2.4-hour average resolution. We’re not quoting what we’d like to achieve — this is what we consistently deliver across 190+ countries, every day.

04

Enterprise Security, Not an Afterthought

GDPR certified. Every engineer background-verified before deployment. Full chain-of-custody on all ITAD engagements. We protect your data like it’s our own.

How It Works

From your first call to fully
operational in days

We’ve onboarded 700+ clients. The process is streamlined, low-risk, and designed to keep your operations running throughout.

01

Free Consultation

We understand your setup, pain points and requirements. No commitment, no sales pressure.

02

Tailored Proposal

Custom SLA structure, pricing and scope built around your actual needs — within 48 hours.

03

Transition Planning

We map a phased handover from your current vendor with zero disruption to operations.

04

Engineer Deployment

BGV-cleared, certified engineers deployed to your locations — locally sourced, globally managed.

05

You’re Live

Full ticket visibility, regular SLA reports, and a dedicated account manager from day one.

Client Results

Don’t take our word for it.
Look at the numbers.

Real ticket volumes from real clients delivered over 2 years. No inflated claims.

Bridgestone
Automotive
4,140
Infrastructure & deployment tickets across US locations — our single largest client engagement by volume, with consistent SLA adherence throughout.
Mastercard
Technology / Finance
3,842
End-user support tickets resolved globally. Consistent SLA adherence across multiple countries with a 98% completion rate across all engagements.
Accenture
Corporate / Consulting
2,630
End-user IT support across 48 US states with a 91% completion rate — managed seamlessly under one SLA.
Zero Risk to Switch

We make switching feel like
the obvious decision.

Changing IT vendors feels risky. We’ve engineered every part of the onboarding to eliminate that risk.

No Long Lock-In

Flexible contract structures mean you’re not trapped. We earn your business every month — which keeps us motivated to keep performing.

🤝

Dedicated Account Manager

One person who knows your business, your locations and your team from day one. Available directly — not a ticket queue.

📋

Full Transparency

Real-time ticket tracking, monthly SLA reports, and complete documentation on every engagement. You always know what’s happening.

🔁

Phased Transition

We manage the move from your current vendor step by step. Your operations keep running throughout — zero blackout period.

Proven Onboarding

700+ clients onboarded since 2016. A refined 5-step process that gets you fully operational faster than any other global MSP.

🌐

Day-One Global Coverage

From the moment you switch, you have 10,000+ engineers in 190+ countries. No ramp-up, no coverage gaps, no excuses.

Ready to make the switch?

Tell us where your current vendor is failing. We’ll show you exactly how IP Global fixes it — with a tailored proposal in 48 hours, no commitment required.

🇬🇧 UK: +44 1913002247🇺🇸 USA: +1 315-503-6247🌍 190+ countries covered