Flexible On-Site Support
( L1,L2,L3 and L4)
Our team of experienced and certified IT professionals can provide onsite
We recognize the pivotal role technology plays in your business and the potential ramifications of any disruptions. Our on-site (L1/L2/L3/L4) support, complemented by our in-house NOC and SOC teams, is crafted to uphold your IT infrastructure and guarantee seamless business operations.
Hardware Issues: We can diagnose and fix hardware issues with your desktops, laptops, servers, printers, and other peripherals.
Software Issues: Our team can help you troubleshoot and resolve issues with software applications, operating systems, and other software tools.
Network and Connectivity Issues: We can assist you with network and connectivity issues including internet connectivity, routers, switches, and firewalls.
Data Backup and Recovery: We can help you ensure that your critical data is backed up and can be quickly recovered in the event of a disaster.
IT Security: We can help you implement security measures to protect your network and data from cyber threats, including malware and phishing attacks.
What We Offer
- Local IT Support
- Helping Smarthands
- Retail IT Services
- Data Center Support
- ITAD Services
- Lifecycle Support
- Retainers Model
Your users need comprehensive support, including on- site. We are happy to provide specialists (or teams) who support and advise your users on site with technical questions and problem solving. Your local IT is relieved and can focus on other activities.
By choosing IP Global, you’re not just opting for an IT solution; you’re partnering with a community-focused ally who understands your unique challenges. Let our local expertise bring peace of mind to your business operations, ensuring your technology works seamlessly and efficiently. With IP Global at your side, you’ve got a local IT champion, dedicated to empowering your success.
Regardless of the expanse of your data center, having a competent on-site technical support team to provide immediate assistance in times of technical failure and service disruptions will always be of great help. While you have the option to hire a certified technician who will be stationed inside your company’s data center, it is not always the perfect choice.
One of the most efficient and popular alternatives to hiring certified technicians is getting Smart Hands services. Aside from being versatile and highly reliable, Smart Hands services are also less expensive to maintain since these qualified data center technicians are capable of performing a number of tasks instantly and with accuracy.
We have proved ourselves best in the installation of people counter and footfall solutions for retail industry. Our expertise includes People/Traffic Counters installation, Footfall Solutions, Pre and Post Install Surveys, Maintenance/Troubleshooting, Hardware & Software Installation.
IP Global stands by retailers, offering tailored IT support that drives sales, satisfies customers, and streamlines operations. Let IP Global be your partner in retail success, where technology meets commerce seamlessly.
IP Global provides One-Stop solution for all your business requirements such as upgradations and relocations, our specially designed IMAC services are cost effective, flexible and completes well on time to fulfil your organization’s needs.
Whether you’re setting up a new system, relocating your business, expanding your network, or making pivotal changes, IP Global stands ready to assist with precision and efficiency. With our experienced team overseeing your IMAC needs, you’re guaranteed minimized downtime and seamless transitions. Trust IP Global to handle the complexities of IMAC, so you can stay focused on propelling your business forward.
IP Global provides on-site Data Center Hardware / Software installation and troubleshooting services to our valued clients with our Centralized highly qualified offshore support team.
From infrastructure management to round-the-clock monitoring, our dedicated team prioritizes the integrity, security, and efficiency of your data assets. With a keen understanding of the intricacies of modern data centers, IP Global offers tailored solutions to meet the unique demands of your enterprise. Align with us, and empower your business with a robust data backbone, upheld by industry-leading expertise and unwavering commitment.
Reduce complexity and recover additional value with IP Global’ complete IT asset disposition (ITAD) services: refurbishment, data erasure and compliant e-cycling.
In a rapidly evolving digital landscape, managing the lifecycle of IT assets is more critical than ever. IP Global presents its premier IT Asset Disposition (ITAD) services, meticulously designed to safeguard your company’s reputation and the environment. We ensure that outdated or redundant IT equipment is disposed of securely, ethically, and in an eco-friendly manner. From data sanitization to responsible recycling, IP Global stands as your trusted partner, mitigating risks and ensuring compliance with global standards. Embrace a sustainable and secure future with IP Global’s ITAD services, where every asset is treated with the utmost responsible.
With our tried-and-tested onsite IT services, we are at your side on-site – be it permanently or at fixed intervals – and take over the support for you. We look after your end devices throughout their entire lifecycle: from installation and setup to support and dismantling. We also take care of peripheral devices, servers, and networks. Another plus: With their excellent knowledge of technology, our support staff are not only prepared for any situation, but also proactively and effectively prevent faults and failures. For maximum efficiency, we integrate our onsite IT services into our central service desk. In this way, we bring structure and orderly processes to local support activities. The downstream central 2nd level support teams ensure that no problem remains unsolved, and your employees can concentrate fully on their tasks.
Retainer is one highly useful form of equipment coverage that we provide to our valued clients. We have multiple SLAs and retainer contracts that we offer to our clients.
Our retainer model ensures that you have dedicated specialists at your disposal, always ready to address challenges, optimize processes, and introduce innovations. This proactive approach ensures uninterrupted operations, minimized downtimes, and a technological edge over competitors. Partner with IP Global and integrate our Retainers Service into your strategy, ensuring your IT infrastructure remains robust, compliant, and future-ready.
Our Onsite IT Engineer
IP Global assigns you an onsite engineer to help you in the case of an emergency. Our onsite engineer is well-trained to offer you first-line support to help you resume your business operations expeditiously.
Cabling & Wireless Solutions
Recurring On-Site Services
- We analyze usage by assessing the number of requests, problems, and incidents to understand how your business operates
- We evaluate your objectives to ensure that they can accommodate any fluctuations.