Technologies We Support

Managed Security

• • Security Operations Center (SOC) term is being taken over by physical surveillance companies.  Data collected from NOC’s logical components i.e. OS Syslog/event logs, IDS logs, IPS logs, PID logs, Firewall logs, Pen Test Logs, PCI, NetFlow is to build the security history; therefore, SOC and NOC should complement each other and work in tandem.
• IPG is well aware of how to collect, analyze and distribute Data collected to support Client’s Defense in Depth Strategy. Key ingredients of Defense Strategy are i) Analysis Engine, ii) Knowledge base Engines, iii) Reaction & Report Engines that involves following:
  • Preventing Network, Host Based Attacks
  • Eliminating Security Vulnerabilities
  • Supporting Authorized Users
  • Providing tools for Minimizing Business Loss

IP Global helps companies get rid of the unwanted IT assets in a step by step and more reliable process.

• Client company can share the list of hardware that requires disposal.
• IP Global evaluate and engage best available ITAD partner to perform the disposal service.
• Track and securely ensure the hardware dispose in the ITAD facility.
• Share the certificate of disposal.

Security

IP Global make sure that hardware disposal carries out in a highly secure manner. This means providing industry-approved data destruction services, complete tracking of assets, utilizing highly secure facilities and so on.

Compliance

IP Global comply with the regulatory guidelines GDPR (General Data Protection Regulation)

Documentation

IP Global provide full documentation of the services they are carrying out. This include certificates of destruction for each asset – verifying that the item has been wiped, destroyed or recycled in a method agreed upon in contract.

IP Global has established its footprints in the Wi-Fi Diagnostics Solution for its valued customers.

Wireless Survey Methodology:

A predictive survey should be performed before any equipment or furniture moved into a new space. It relies on a software package designed to predict how wireless signals propagate through empty space. The input is a detailed set of blueprints and information on the type of wireless equipment proposed, such as which Wi-Fi standard will be used in the area.

The goal of a predictive site survey is to determine where to place access points (APs) for the best performance in allocated area. Virtual APs are placed on the blueprint, and the software determines signal strength based on information about how signals propagate through walls and around cabinets and desks. The types of applications that will be used in the area should also be a factor — e.g., heavy video use requires high throughput, while VoIP calls don’t require high throughput, but do require tight limits on latency. Skipping the predictive survey will result in guessing about the number of APs needed and where to place them. Despite general rules that dictate the number of APs needed for each increment of floor space, they don’t account for application performance requirements.

Check List for Predictive surveys

– Ekahau Pro

– Laptop

– Site Details – Floor Plan with Legends

– Can be performed Remotely

  2.  Passive surveys collect information about all the signals in the environment after the site is built.

Passive surveys should be performed periodically after the site is built, equipment is installed, and the network is in active use. The goal of a passive survey is to report on all signals at each location, including the installed network and signals from neighbouring sites or other devices that generate noise at wireless frequencies. These surveys report information on APs and their characteristics, signal strength, signal-to-noise ratios, and interference and may reveal a marginal performance change before users notice it.

Check List for Passive surveys/AP on Stick

– Ekahau Pro

– Ekahau Sidekick

– Laptop

– Tripod for AP

– Engineer on Site

– Autonomous mode Access Point

– Site Details – Floor Plan with Legends.

– Site readiness check – Utility power availability, Access to all areas, Free of metallic material.

– Can be performed only on Site

  3.  Active surveys focus on a specific signal or set of signals while the network is in full operation. Active surveys focus on a specific signal or set of specific signals and produce an extensive list of measurements for each AP that generates a studied signal. These measurements include signal strength, throughput, round-trip time, packet loss and retransmission rate throughout the area where the signal is used. Active site surveys also measure upstream and downstream data rates and may result in moving an AP or adding or removing an unneeded AP.  Active surveys should be performed when investigating performance problems.

Check List for Active surveys

– Ekahau Pro

– Ekahau Sidekick

– Laptop

– Tripod for AP

– Engineer on Site

– Access Point- Full operation Network.

– Site readiness check – Utility power availability, Access to all areas, Free of metallic material.

– Can be performed only on Site

IPG dominate in cloud migration marketplace. We as an IPG analyze i) “What to Migrate” ii) “How to migrate” and iii) “Where to migrate”. We validate current state and inventory of migration. Gain a 360-degree view of infrastructure, application, and their relationship. We integrate between Single and Multi-Cloud environment as per the need and customer’s demand i.e., migrating entire application at once OR migrate component by component OR Service by Service keeping their dependency load in view.

IPG’s gauge his migration by Establishing Performance Baselines that ultimately leads to Customer Satisfaction. KPI’s in the Performance Baseline involves i) User Experience, ii) Infrastructure Performance, iii) Application / Component Performance and iv) Business Process Engagement to complete the cloud migration.

We follow “Data Migration Best Practices” that draws Cloud Governance Plan under the umbrella of Enterprise Governance Framework (EGF):

• Review Application Resource Allocation
• Setting Up a Migration Team i.e. not limited to Migration Mangers, Migration Architects, Cloud Developer and Cloud Security Gurus.
• EGF Checklist:  Strategic Alignment & Planning, Enterprise Requirements and Demand Management, Prioritization and Focus, investment planning, Portfolio Management, Acquisition and Legal, Business enterprise architecture, Resource allocation and Funding, Program management/ PMO & Execution, Compliance, Security and Risk

Managed Service Desk

IP Global NOC/SOC team will be engaged to manage and monitor the services from back-end, keep the services up and running, engage the relevant engineer for on-site support to keep operations running, reports will be shared on monthly basis.

Remote Monitoring and Resolution Solution:

• NOC/SOC team to provide back-end monitoring support
• Target Smooth Operations and keep the services up and running
• Proactive measures for issue rectification and enhancement

On-Site FE Engagement:

• Field Engineer will be engaged on-site for support whenever required
• Back-end NOC/SOC team will be engaged to the on-site engineer to fulfill any task and requirement

Supported Service Desk

IP Global OPS team will be engaged to manage the IT Service Desk requests. Engage the relevant engineer to fulfil the task and share the SVR report by the end of the service completion.

Back-End Operations and Support team to shadow the task and client engagement and reporting:

• OPS team book the task and engage the relevant engineer for On-Site Engagement
• Ensure that client is fully updated on the task and rectify any reported issue

Field Engineer On-Site Engagement:

• Field Engineer engages to provide on-site support to the Remote Engineer
• Field Engineer may also be engaged to fulfill any IT Task to furnish and up the services
• New Installations and dismantle old hardware
• Establish connectivity on network etc.