Flexible On-Site Support

Flexible end user and infrastructure management solutions.

Overview

Technology continues to bring rapid transformation product offerings and new standards emerging every single day. As a result, businesses have also changed the way they operate and handle IT maintenance on a daily basis. There are limited ways in which businesses and organizations can sort out the issue of keeping up with trends in IT and other related technological advancements. However, with flexible on-site support, it is now easier and more efficient to sort out emerging issues in IT. Flexible on-site support is a reliable IT service provider that can support local IT challenges and manage different aspects of IT solution in an organization.

Key Functions

Main Features

Local IT support

Your users need comprehensive support, including on-site. We are happy to provide specialists (or teams) who support and advise your users on site with technical questions and problem solving. Your local IT is relieved and can focus on other activities.

Helping Smart Hands

We can provide you with experienced workers and technicians from IT who will relieve you of your projects on site or support remote supporters. Our trained consultants and experts will help you personally in planning, creating, and implementing rollout concepts.

Retail IT services

We have proved ourselves best in the installation of people counter and footfall solutions for retail industry. Our expertise includes People/Traffic Counters installation, Footfall Solutions, Pre and Post Install Surveys, Maintenance/Troubleshooting, Hardware & Software Installation.

IMAC (Install Move Add Change)

IP Global provides One-Stop solution for all your business requirements such as upgradations and relocations, our specially designed IMAC services are cost effective, flexible and completes well on time to fulfil your organization’s needs.

Data Center Support

IP Global provides on-site Data Center Hardware / Software installation and troubleshooting services to our valued clients with our Centralized highly qualified offshore support team.

ITAD services

Reduce complexity and recover additional value with IP Global’ complete IT asset disposition (ITAD) services: refurbishment, data erasure and compliant e-cycling.

Lifecycle support

We look after your end devices throughout their entire lifecycle: from installation and setup to support and dismantling. With their excellent knowledge of technology, our support staff are not only prepared for any situation, but also proactively and effectively prevent faults and failures. For maximum efficiency, we integrate our onsite IT services into our central service desk.

Retainers Model

Retainer is one highly useful form of equipment coverage that we provide to our valued clients. We have multiple SLAs and retainer contracts that we offer to our clients

  • Over 10000+ resource is more than 190 Countries

  • Includes a well-trained staff that guarantees capacity

  • Offers flexible engagement terms

  • Provides access to the best practice methodologies

  • Combines stability and control of permanent staff through the flexibility of contractors

  • Development of long-term partnership

  • Access to high quality IT resources and skill

IT Outsourcing Models

Staff Augmentation

Also known as staff augmentation, is a strategy for filling skill gaps that allows businesses to hire top-level specialists for short- or long-term projects while also being able to avoid the costs of hiring new full-time workers

Project-Based Outsourcing

Clients refer to project outsourcing meaning that they would like to partner with vendors that have exclusive expertise that is lacking in-house and delegate a part of functions to them

Dedicated Team

Clients who are interested in long term co-operation because their projects require a significant volume of work. Within the dedicated team model, the vendor provides you with full time staff required to complete your project.

Staff Augmentation

Also known as staff augmentation, is a strategy for filling skill gaps that allows businesses to hire top-level specialists for short- or long-term projects while also being able to avoid the costs of hiring new full-time workers

Our Global Talent Pool

Global talent pool provides an opportunity to reach out to experts that may be missing or not available locally. Find bilingual specialists in our talent pool. Working with IP Global eliminates the time-consuming recruitment, interviewing, selection and trailing of new internal employees.

Key Features

  • Reduced Expenses
  • Access to Global Talent Pool
  • Significant Time Savings
  • Ability to Upscale Fast
  • Uninterrupted workflow