Continue operating end-of-life and end-of-support hardware safely and cost-effectively, avoiding forced upgrades and OEM pressure while maintaining full compliance.
When OEMs declare hardware end-of-life or end-of-support, they want you to upgrade, whether you're ready to or not. IP Global's EOL and EOS support service gives you the freedom to operate legacy hardware on your own timeline, with full break-fix coverage, parts availability, and compliance support from the moment OEM support expires.
Our parts inventories span hardware platforms discontinued over a decade ago, and our engineers hold the legacy certifications and practical experience needed to maintain complex, ageing infrastructure safely. Migrate when it makes business sense, not when the OEM pressures you to.
A comprehensive audit of your IT estate against published OEM EOL and EOS dates, identifying which assets are approaching or have passed end-of-support. We build a prioritised risk register with recommended action plans, SLA options, and indicative cost savings versus a forced upgrade programme.
Flexible maintenance contracts that activate from the OEM's EOL or EOS date, providing continuity of break-fix support, preventive maintenance, and SLA compliance without any gap in coverage. Contracts can be structured for 1, 2, or 3-year terms with renewal options aligned to your refresh planning cycle.
Ongoing monitoring of CVEs and security advisories affecting your EOL hardware, combined with assessment and application of available firmware and software patches. Where patches no longer exist, IP Global provides documented compensating controls and risk acceptance frameworks to satisfy security and compliance requirements.
Structured risk documentation, compliance gap analysis, and audit support for organisations running EOL hardware under regulatory frameworks such as ISO 27001, PCI DSS, HIPAA, or SOC 2. IP Global's compliance team produces the evidence and risk acceptance documentation required to satisfy internal and external auditors.
When you're ready to migrate, IP Global's architects build a technology refresh roadmap aligned to your budget and operational priorities. We manage the full transition from legacy to replacement hardware, including procurement advisory, installation coordination, data migration support, and decommissioning of retired assets.
For hardware where parts supply is dwindling, IP Global proactively sources and stockpiles critical components, drives, memory, controllers, power supplies, ensuring parts availability throughout your extended support period. Our global depot network holds inventory across 190+ countries for rapid dispatch.
Full estate audit mapped against OEM EOL and EOS schedules, producing a prioritised list of at-risk assets and recommended action timelines.
Each EOL asset is assessed for security, compliance, and operational risk, with documented findings and recommended mitigation strategies for each item.
A bespoke extended support agreement is put in place, with SLAs, parts stockpiling commitments, and compliance documentation agreed before the OEM support expires.
Break-fix, preventive maintenance visits, security monitoring, and parts management are delivered continuously under the agreed SLA framework throughout the contract term.
When ready to refresh, IP Global's architects engage to build a structured migration plan, ensuring a smooth, low-risk transition from legacy to replacement infrastructure.
IP Global's support contracts activate from the moment OEM coverage expires, with no gaps, no grace periods, and no degradation in SLA. Your hardware is covered from the first day of EOL status.
OEMs use EOL declarations to force costly and often premature hardware refreshes. IP Global removes that pressure entirely, giving your team the time and budget certainty to plan migrations properly.
Extending hardware life by 2–3 years through IP Global's EOL programme typically saves 60–80% compared to a full hardware refresh, including procurement, installation, and migration costs.
Our compliance team produces the risk documentation, patch management evidence, and compensating control frameworks needed to satisfy ISO 27001, PCI DSS, and other regulatory requirements for EOL hardware.
When you're ready to refresh, IP Global's architects are already familiar with your environment and can deliver a structured migration roadmap, reducing risk and ensuring continuity of service throughout the transition.
10,000+ certified engineers across 190+ countries means IP Global can support EOL hardware wherever it is deployed globally, with consistent SLAs, local parts depots, and a single account team.
End-of-Life (EOL) means the OEM has stopped selling the product, while End-of-Support (EOS) means they have stopped providing software updates, patches, and technical support. Both statuses leave organisations exposed unless a third-party maintenance provider like IP Global steps in. IP Global begins supporting hardware from the moment it reaches EOL or EOS, with no interruption to your existing SLAs.
The primary risks include unpatched firmware vulnerabilities, lack of security advisories from the OEM, and potential non-compliance with security frameworks such as ISO 27001 or PCI DSS. IP Global mitigates these risks through ongoing security monitoring, vulnerability assessments, and where applicable, patching of accessible firmware and software components on supported hardware.
Yes, where firmware and software patches are available from community or legacy OEM repositories, IP Global's engineers can assess and apply them within a change management framework. For hardware where patches no longer exist, we provide compensating controls through network segmentation guidance, monitoring uplift, and risk documentation to satisfy compliance requirements.
Yes. IP Global offers migration planning support as part of the EOL and EOS service. Our architects work with your team to define a realistic refresh roadmap that aligns with your budget cycles, meaning you migrate on your schedule, not under OEM pressure. We also manage the decommissioning and secure disposal of replaced assets.
IP Global supports EOL and EOS hardware from Cisco, Dell, HPE, Juniper, NetApp, IBM, Brocade, Nortel, Foundry Networks, 3Com, and many other legacy and current-generation brands. Our parts inventory includes thousands of line items across hundreds of platform models, including hardware that has been discontinued for over a decade.
Extending the life of EOL hardware with IP Global typically costs a fraction of a full hardware refresh, particularly when you factor in procurement lead times, installation costs, software re-licensing, and migration risk. Most organisations achieve 60–80% cost savings over a forced upgrade by running a structured EOL support programme for 2–3 additional years before planned replacement.
Talk to an IP Global EOL specialist today. We'll audit your estate, assess the risks, and provide a no-obligation extended support proposal within 24 hours.
