Global IT Field Engineering

One Partner for Global IT Execution.

Consistent, reliable IT operations — across every location. IP Global deploys 10,000+ certified field engineers across 190+ countries with a 2.4‑hour average resolution time.

190+ Countries
10K+ Engineers
700+ Clients
98% SLA Met
Global Operations — Live Active
20,940+ Tickets executed in last 24 months
4,348 Cities Covered
90K+ Tickets Closed
98% SLA Met
2.4h Avg Resolution
4h SLA Option
8h SLA Option
NBD SLA Option

What We Do

End-to-End IT Services,
Delivered Globally

Why Choose Us

The Trusted Partner for
Global IT Operations

From single-site installs to enterprise rollouts across 190+ countries, IPGlobal delivers the engineering talent, logistics, and accountability your business demands.

Truly Global Reach

Operating in 190+ countries and 4,348+ cities, we put certified engineers on-site wherever your infrastructure lives — no white-labelling, no subcontractor roulette.

190+ Countries

Guaranteed SLAs

Choose from 4-hour, 8-hour or next-business-day SLAs backed by contractual guarantees. Our 98% on-time performance record is consistent across every region.

98% SLA Met

10,000+ Certified Engineers

Every engineer is background-checked, vendor-certified (Cisco, Dell, HPE, Microsoft) and matched to your hardware profile and language requirements before dispatch.

10K+ Engineers

Real-Time Visibility

Track every ticket, engineer dispatch, and SLA milestone through our 24/7 client portal. Full audit trails, live status, and instant escalation paths.

24/7 Ops Centre

Industries We Serve

Built for Your Industry

Banking & Financial

ATM networks, branch rollouts, and trading-floor infrastructure across global financial hubs.

Healthcare & Life Sciences

Compliant deployments for medical devices, EHR systems, and clinical network infrastructure.

Retail & E-Commerce

POS rollouts, in-store WiFi, and supply-chain tech deployments across thousands of locations.

Telecommunications

5G deployment, fibre optic cabling, and telco equipment maintenance at national scale.

Manufacturing & Logistics

OT/IT convergence, warehouse automation installs, and IoT device fleet management.

Government & Public Sector

Security-cleared deployments for public-sector IT, defence networks, and smart city projects.

Our Offices

Headquartered in Poland.
Present everywhere.

Global Reach

Active in 4,348 cities
across 190 countries

Our engineer density spans every major continent — with the highest coverage in USA, Germany, India, UK, France and Australia. Wherever your business operates, we’re there.

20,940 Tickets Last 2 Years
4,348 Cities Covered
9,611 US Tickets Alone
48 US States Covered
190+
Countries with active engineer coverage
🇺🇸 USA: 2,000 🇩🇪 Germany: 1,800 🇮🇳 India: 1,800 🇬🇧 UK: 1,500 🇫🇷 France: 1,400 🇦🇺 Australia: 800

Trusted by Global Brands

25 enterprise clients.
Every industry.

Case Studies

Real Results.
Global Scale.

All Case Studies
How We Work

From request to resolution
in minutes

Our streamlined process gets your IT issue handled fast — with full transparency at every step.

01

Submit Request

Contact us by email or phone. Service requests get a response within 10–15 minutes during business hours.

02

Scope & Quote

Our team reviews requirements, matches certified engineers, and provides pricing per your SLA needs.

03

Engineer Dispatched

A background-verified, certified engineer is dispatched to your location — locally sourced, globally managed.

04

Resolved & Documented

Work is completed to spec, signed off, and fully documented. You receive a service report and can track every ticket.

Client Results

Delivering for the world’s
leading organisations

Bridgestone

Automotive
4,140

Infrastructure & deployment tickets executed across US locations — our single largest client engagement by volume.

Mastercard

Technology / Finance
3,842

End-user support tickets resolved globally with consistent SLA adherence across multiple countries and regions.

Accenture

Corporate / Consulting
2,630

End-user IT support across enterprise operations spanning 48 US states with a 91% completion rate.

Certified Partner Ecosystem

cisco
Dell
IBM
Palo Alto Networks
aws
Lenovo
Opengear
Microsoft
ORACLE
vmware
Apple
Azure
EMC2
Red Hat
HITACHI
FORTINET
ekahau
HPE Aruba

Ready to Scale?

Global IT Execution,
Without the Complexity.

Speak with our team and get a custom deployment plan within 24 hours.