Client Results

Real Results From Real Clients. No Inflated Claims.

Every case study below is backed by actual ticket volumes and SLA data. These are the enterprises that trust IPGlobal with their most critical IT operations.

Enterprise Case Studies

9 Enterprises. Real Data. Proven Outcomes.

Automotive service — Bridgestone / Firestone case study

Bridgestone / Firestone

Automotive
4,140 Tickets

Nationwide network upgrades across 1,500+ Firestone tyre-and-auto stores between 2022 and 2024. IPGlobal managed site surveys, structured cabling, AP installation, and SLA-based field dispatch across the continental USA.

IT Rollout Field Engineering Wireless Survey
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Fintech / payments — Mastercard case study

Mastercard

Technology / Finance
3,842 Tickets — 98% Completion

Multi-country end-user IT support delivered under a single SLA framework. IPGlobal achieved a 98% completion rate across complex enterprise environments requiring fast-turnaround field dispatch and white-glove device handling.

End-User Support Global Coverage
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Corporate consulting — Accenture case study

Accenture

Corporate / Consulting
2,630 Tickets — 91% Completion

End-user IT support delivered across 48 US states on behalf of Accenture's enterprise client base. IPGlobal's nationwide engineer network ensured consistent SLA performance across diverse locations.

End-User Support US Coverage
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Manufacturing / consumer goods — Unilever case study

Unilever

FMCG / Consumer Goods
ML Stream + Ekahau Validation

Network modernisation at Unilever's London headquarters using the ML Stream infrastructure programme. IPGlobal conducted full Ekahau wireless validation to confirm AP coverage and capacity before go-live.

Wireless Survey Network Infrastructure
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Aerospace — Boeing case study

Boeing

Aerospace & Defense
Multi-Site AP Installation

Wireless access point installation and compliance validation surveys across multiple Boeing facilities in the USA. All work delivered to strict aerospace site-access and documentation standards.

Wireless Survey AP Installation Compliance
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Medical / healthcare — GE Healthcare case study

GE Healthcare

Healthcare
4 Countries — USA, Mexico, Brazil, UK

ML Stream network upgrades including switch replacement and Ekahau wireless validation across GE Healthcare sites in the USA, Mexico, Brazil, and the UK — coordinated under a single programme manager.

Network Infrastructure Wireless Survey
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Pharmaceutical lab — Lilly Pharma case study

Lilly Pharma

Pharmaceutical
500,000 sq ft Survey in 12 Days

118 support tickets handled alongside a 500,000 sq ft Ekahau wireless validation survey completed in just 12 days at Lilly's Indianapolis manufacturing facility — requiring GMP-compliant access procedures throughout.

Wireless Survey Field Engineering
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Office / professional services — RSM case study

RSM

Professional Services
250+ Users Per Floor

IPGlobal solved persistent high-density Wi-Fi challenges at RSM's UK office, where 250+ concurrent users per floor were causing degraded performance. Full Ekahau survey and network redesign delivered a stable, scalable result.

Wireless Survey Network Design
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Retail store — Nike / Reebok / Lacoste case study

Nike / Reebok / Lacoste

Retail
Retail Analytics Field Support

Field support for an in-store analytics platform enabling real-time retail insights for major global brands including Nike, Reebok, and Lacoste. IPGlobal engineers deployed and validated sensors across retail networks.

Retail Support Field Engineering
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Industries Served

Enterprise IT across every major sector

Automotive Aerospace & Defense Retail Technology Financial Services Healthcare Pharmaceutical Professional Services Logistics & Distribution Telecommunications FMCG / Consumer Goods Government & Public Sector

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