4,140 Tickets
Nationwide network upgrades across 1,500+ Firestone tyre-and-auto stores between 2022 and 2024. IP Global managed site surveys, structured cabling, AP installation, and SLA-based field dispatch across the continental USA.
IT Rollout
Field Engineering
Wireless Survey
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3,842 Tickets, 98% Completion
Multi-country end-user IT support delivered under a single SLA framework. IP Global achieved a 98% completion rate across complex enterprise environments requiring fast-turnaround field dispatch and white-glove device handling.
End-User Support
Global Coverage
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2,630 Tickets, 91% Completion
End-user IT support delivered across 48 US states on behalf of Accenture's enterprise client base. IP Global's nationwide engineer network ensured consistent SLA performance across diverse locations.
End-User Support
US Coverage
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ML Stream + Ekahau Validation
Network modernisation at Unilever's London headquarters using the ML Stream infrastructure programme. IP Global conducted full Ekahau wireless validation to confirm AP coverage and capacity before go-live.
Wireless Survey
Network Infrastructure
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Multi-Site AP Installation
Wireless access point installation and compliance validation surveys across multiple Boeing facilities in the USA. All work delivered to strict aerospace site-access and documentation standards.
Wireless Survey
AP Installation
Compliance
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4 Countries, USA, Mexico, Brazil, UK
ML Stream network upgrades including switch replacement and Ekahau wireless validation across GE Healthcare sites in the USA, Mexico, Brazil, and the UK, coordinated under a single programme manager.
Network Infrastructure
Wireless Survey
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500,000 sq ft Survey in 12 Days
118 support tickets handled alongside a 500,000 sq ft Ekahau wireless validation survey completed in just 12 days at Lilly's Indianapolis manufacturing facility, requiring GMP-compliant access procedures throughout.
Wireless Survey
Field Engineering
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250+ Users Per Floor
IP Global solved persistent high-density Wi-Fi challenges at RSM's UK office, where 250+ concurrent users per floor were causing degraded performance. Full Ekahau survey and network redesign delivered a stable, scalable result.
Wireless Survey
Network Design
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Retail Analytics Field Support
Field support for an in-store analytics platform enabling real-time retail insights for major global brands including Nike, Reebok, and Lacoste. IP Global engineers deployed and validated sensors across retail networks.
Retail Support
Field Engineering
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